For Vendors · Trust & Transparency

Our Lead Quality Promise.
Verified leads only. Always.

Every customer enquiry on Puniyo passes through a 5-step verification. No fake leads, no sold numbers, no broker chains. If a lead is proven bad, you get a refund.

✓ 100% OTP verified  ·  ✓ Zero fake leads sold  ·  ✓ Auto-refund on bad leads

OTP Verified Spam Filtered Instant Refunds 48h Dispute Window
Last updated: October 2026 By Puniyo Editorial Team
Our Promise

If you pay for a lead, it's a real lead.

We don't sell phone numbers. We don't run broker chains. We don't deliver enquiries that don't exist. Every lead on Puniyo has been verified, deduplicated and matched to your city and service. If we can't verify a lead — you never see it. If we deliver a bad one, you get your money back.

100%
OTP Verified
0
Fake Leads Sold
Auto
Refund on Bad Leads
Verification Process

How we verify every single lead.

Five checkpoints stand between a customer enquiry and your dashboard. Nothing reaches you unverified.

OTP Verification

Customer confirms their mobile number with a secure 6-digit OTP before the enquiry is submitted.

Location Check

Pickup and drop cities are validated against our serviceable network. Out-of-network leads are dropped.

Intent Check

Shifting date, inventory and service type are validated to confirm real intent — not casual browsing.

Spam Filter

Our spam engine detects bots, suspicious patterns and abuse attempts before a lead is passed on.

Deduplication

Duplicate enquiries from the same customer within a short window are merged — no double charging.

Lead Criteria

What makes a quality lead.

Every lead you receive on Puniyo meets these five criteria. No exceptions.

Real Location

Pickup and drop are in your declared service area. No misleading pin codes or fake addresses.

Real Date

The shifting date falls within a realistic range — not a placeholder or years into the future.

Real Inventory

Home size, item list or service type is specified — the customer knows what they want to move.

Verified Phone

Mobile number is OTP-confirmed and belongs to the person submitting the enquiry.

Matched Service

Lead type matches your declared services — home shifting, car transport, office move or single item.

Real Intent

Customer has agreed to be contacted by vendors and is actively comparing quotes for a real move.

What we will never do

Sell your customer's phone number

Contact details are shared only with the matched vendor for a limited window. They are never sold to third parties or resold.

Deliver fake or recycled leads

Every lead is time-stamped and linked to a real OTP-verified submission. Old or re-used enquiries are removed from the system.

Push the same lead to 20+ vendors

A lead is shared with a maximum of 3-6 relevant vendors per city. Quality over volume — always.

Charge for leads you can't use

Verified fake leads are refunded automatically. If a lead is invalid, the wallet amount is returned within 48 hours.

100%
OTP Verified Leads
0
Fake Leads Sold
48h
Refund Window
3-6
Vendors Per Lead
For Vendors

How to start receiving verified leads.

Four steps from registration to your first qualified customer enquiry.

Register Business

Submit your company details, GST, service cities and years in business. Free to register.

Verification

Our team verifies your business info within 24-48 hours. Once approved, your account goes live.

Fund Wallet

Add money to your vendor wallet. You only pay when you unlock a verified customer lead.

Unlock & Connect

Browse verified leads, unlock the ones that match your services, and contact the customer directly.

Compare

Puniyo vs typical lead aggregators.

See why verified vendors choose Puniyo over generic lead-selling platforms.

← Swipe to see full comparison →

Factor
Puniyo
Typical Aggregators
OTP verification
Yes
Often no
Vendors per lead
3-6 max
10-30+
Phone number resold
Never
Common
Refund on fake lead
Auto within 48h
Rare
Pay per unlocked lead
Yes
Yes
Broker chains involved
None
Common
Duplicate leads
Auto-merged
Charged separately
Out-of-network leads
Blocked
Still sold
FAQ

Questions from vendors like you.

What is Puniyo's Lead Quality Promise?
Puniyo's Lead Quality Promise means every customer lead delivered to vendors passes a 5-step verification: OTP confirmation, phone validation, intent check, spam filter and deduplication. We do not sell raw numbers, we do not use brokers, and we do not deliver fake leads.
How does Puniyo verify that a lead is genuine?
Every customer who submits an enquiry must confirm their mobile number with a 6-digit OTP. The enquiry is then checked for duplicate submissions, spam patterns and invalid data before being delivered to vendors.
Does Puniyo sell my phone number to multiple vendors?
No. Puniyo does not sell phone numbers. Leads are shared with a limited number of relevant verified vendors in the matching city and service category. Customer contact details are never sold to third parties.
What happens if a vendor receives a fake or unusable lead?
Vendors can raise a dispute through their dashboard within 48 hours of receiving a lead. If the lead is confirmed to be fake, invalid or outside the vendor's service area, the wallet amount is refunded automatically.
What is considered a fake lead?
A lead is considered fake if the phone number is invalid, the customer denies submitting an enquiry, the enquiry is a duplicate, the pickup or drop address is fake, or the request is outside the vendor's declared service area. Verified fake leads are refunded.
How many vendors receive the same lead?
Depending on the city and service type, a lead is typically shared with 3 to 6 verified vendors. We intentionally limit this number to keep competition healthy and give each vendor a fair chance to win the customer.
Does Puniyo guarantee that the lead will convert into a booking?
We cannot guarantee conversion because the final decision is the customer's. What we do guarantee is that every lead has been verified for authenticity and intent — the rest depends on your pricing, service quality and follow-up.
Can I get a refund if I receive repeated bad leads?
Yes. Our wallet system automatically refunds verified fake leads. If you experience a pattern of poor lead quality, you can contact support and our team will review your account and take corrective action.
Join Puniyo

Get verified leads that actually convert.

Register your moving business on Puniyo. Free to list, pay only for the leads you choose to unlock. Zero brokerage, zero commission.

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