Safe Booking Guide for
Packers & Movers.

• GST Rate: Combined packers & movers services attract 18% GST. Pure goods transport may attract 5% as per regulations. Always request a GST tax invoice from the vendor.
• GSTIN Verification: Confirm the vendor has a valid GSTIN so you receive a proper tax invoice.
• Input Tax Credit: Without a bill, you cannot claim tax benefits and legal protection is weaker.

• Coverage: Transit insurance protects your goods against damage, accident, fire or theft during transit. Never skip this.
• Cost: Typically around 1% to 3% of the total declared value of goods.
• Accurate Declaration: Declare the correct value of your goods upfront so there are no disputes during claims.

• Floor / Stair Charges: If there is no lift, additional labour charges apply. Fix this rate before booking.
• Long Carry Charges: If the truck cannot reach your door, long-carry fees may apply. Ask in advance.
• Toll & State Tax: For long-distance moves, clarify who pays tolls and state permits.
• Unpacking & Assembly: Confirm whether unpacking and furniture reassembly are included in the base price.

• Itemized List: Prepare a written list of all boxes and large items before shifting.
• Fragile Items: Mark glass and electronics separately and request special bubble packing.
• Condition Check: Note existing scratches or damage during loading.
• Personal Valuables: Never pack cash, gold or important documents in transport boxes — carry them personally.

• Current Account Payment: Always pay to the company's registered current account or official QR code. Never send advance to personal UPI or wallets.
• Written Agreement: Get the booking amount and delivery date in writing with a receipt or invoice.

Gas cylinders, flammable chemicals, paint, acid, firecrackers or any explosive materials cannot legally be transported in moving trucks. Carry such items yourself, safely.

Due to lack of ventilation in closed trucks, most packers and movers do not accept responsibility for pets or live plants. Transport them in your own vehicle.

If you live in an apartment or gated society, obtain a gate pass and lift booking permission from the society office at least a day before shifting, so labour and trucks can enter smoothly.

Standard practice: pay only 10% to 20% as booking token, about half at loading time, and the remaining balance only after safe delivery of all goods.

Many cities restrict entry of large commercial trucks during day hours. Coordinate with your vendor in advance so delivery is on time and no traffic fines occur.

If your new home is not ready and you need to store goods for a few days, ask the vendor in advance whether they offer safe warehousing and what the daily rate would be.

Do not rely solely on the truck driver. Always have the owner's contact number, office address and visiting card of the main agency or transport company so you have direct escalation.

Clarify with the vendor whether the fare is calculated on total weight or on cubic feet. This prevents sudden budget increases at the last minute.

Before signing the final delivery slip as "All OK", open and check all boxes and electronic items. Note any damage or missing items immediately on the slip.

If vendor staff behaves rudely or demands extra money during loading or unloading, contact the nearest police station or consumer helpline immediately. Puniyo is a digital directory platform and does not participate in vendor-customer transactions.