Frequently asked
questions, answered.

Puniyo is a non-liable packers and movers marketplace designed to connect users directly with verified packers, movers, and shifting service providers across India without any middleman commission.

Our main headquarters is located at VPO Gurera, Tehsil Siwani, District Bhiwani, Haryana, India — 127046. You can reach us via Email or Call.

Yes. Puniyo operates on a direct connection model ensuring zero brokerage or hidden platform commissions between customers and packers and movers vendors. All negotiations and payments happen directly between the two parties.

Enter your shifting details on our platform, get free quotations based on your inventory size, select a verified packer or mover, and communicate directly to finalize the booking.

Use our free quotation form by providing your pickup location, drop destination, shifting date, and inventory requirements such as 1 BHK, 2 BHK, or office load.

Yes. Office and household relocations can be coordinated during weekends or night hours based on direct mutual agreement with your chosen packers and movers partner.

To modify or cancel a booking, contact the assigned packers and movers directly or reach out to Puniyo support via Email.

Yes. Every registered packer and mover undergoes background validation, including business license checks, address verification, and service history review.

Yes. Packers and movers companies, individual shifting contractors, and local moving service providers can sign up via our partner business registration portal to receive direct customer enquiries.

Vendors need to provide business name, owner contact details, official email, service city, GST number (if applicable), and service area specifications.

Yes. Our specialized corporate packers and movers partners provide professional office shifting with zero downtime, handling workstations, office archives, and equipment safely.

Yes. Verified partner teams offer multi-layer bubble wrapping, carton boxing, and secure loading/unloading for household and fragile items.

No. Puniyo does not charge any brokerage fees or hidden cuts from users or packers and movers vendors, ensuring complete price transparency. All payments are between you and the vendor.

All payments and financial settlements are handled directly between the customer and the respective packers and movers vendor. Puniyo does not intervene in any transaction.

While Puniyo acts as a marketplace directory and non-liable platform, we strongly recommend opting for transit insurance and coordinating safety measures directly with your verified packers and movers vendor. Read our booking guidelines for details.

Reach our support team anytime via Email or Call. You can also use our contact form.

You can file a complaint through our grievance form. Our team will review your issue and respond within 48 hours.