We connect. We don't move.
Here's what that means.
Puniyo is a free lead-connection platform — not a moving company. You talk to the actual mover, check what's included in the price, and book only when you're satisfied.
Disclaimer & Terms of Operation
Please read this disclaimer carefully before using Puniyo's services or engaging with any vendor listed on our platform.
What Puniyo Is — And What It Isn't
Puniyo.com is a free lead-connection platform that helps you compare quotes from verified packers and movers serving your city. You submit your requirement once, verify your mobile with OTP, and movers contact you directly with their best prices.
Puniyo is not a moving company. We do not own trucks, employ packing crews, or provide transportation services ourselves. We simply connect you with vendors who do.
Zero Brokerage, Zero Commission
Puniyo does not charge brokerage, commission, or middleman fees. The service stays free at every stage — no enquiry charge, no booking fee, no hidden cost.
All freight rates, transit terms, loading and unloading schedules, and service agreements are negotiated and finalized directly between you and the respective transport vendor.
Direct Negotiation & Contracts
Once movers contact you, you review their offers, negotiate if needed, and confirm the mover you prefer. Puniyo does not intervene in financial settlements, escrow payments, or contractual disputes between customers and vendors.
You speak with the actual vendor, review the price and inclusions, and confirm the booking only when you are satisfied.
Transit Safety & Insurance
While registered transport partners undergo background validation, users are strongly advised to:
- Inspect vendor credentials and GST registration before booking.
- Ask for an itemised quotation — packing material, labour and transport shown separately.
- Confirm whether loading, unloading, and staircase handling are included in the total.
- Opt for independent transit insurance to safeguard against unforeseen damages or losses.
- Get a written agreement covering delivery date, charges, and included services.
Puniyo is not responsible for any transit damage, delay, or loss incurred during the shifting process.
Accuracy of Estimations
Instant quotes and freight estimations calculated on the platform are based on general inventory averages and distances. These are indicative only.
Final pricing may vary depending on actual load dimensions, packing materials used, peak hours, toll taxes, floor charges, and specific route conditions agreed upon with the vendor.
User Responsibility
As a user of the Puniyo platform, you are responsible for:
Verifying Vendors
Confirm vendor's GST, address, and credentials before payment.
Secure Payments
Pay only to vendor's registered current account. Never share OTP or UPI PIN.
Written Records
Keep invoices, receipts, and written agreements for all bookings.
Valuables & Prohibited
Never pack cash, gold, or documents. No hazardous items in trucks.
Limitation of Liability
To the maximum extent permitted by applicable Indian law, Puniyo and its officers, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Any transaction, dispute, or service failure between you and a vendor.
- Loss, damage, or delay of goods during transit.
- Reliance on any information, quote, or estimation displayed on the platform.
- Unauthorized access to or alteration of your data or transmissions.
Headquarters & Jurisdiction
Puniyo is centrally coordinated from our administrative headquarters located at VPO Gurera, Tehsil Siwani, District Bhiwani, Haryana, India — 127046.
Any legal disputes, claims, or inquiries shall be subject to the exclusive jurisdiction of the courts at Bhiwani, Haryana. This disclaimer is governed by the laws of India.