How we use cookies
to improve your experience.

Cookies are small text files stored on your device — computer, tablet, or mobile phone — when you visit a website. They help websites remember your preferences, secure your sessions, and analyze platform traffic efficiently.

Cookies do not contain personal information on their own, but they can be linked to information you have provided to us to identify you across sessions.

As a commission-free logistics marketplace, Puniyo uses cookies for specific operational purposes only:

We may use cookies from trusted third-party services to enhance functionality. These services have their own privacy policies and may set their own cookies:

• Google Analytics — to understand how visitors use our website.
• Google Maps — for location-based features and address autocomplete.
• Payment Gateways — for secure wallet transactions (when applicable).
• SMS/OTP Providers — for verifying your mobile number securely.

We do not sell or share your cookie data with advertisers or marketing agencies.

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

• Chrome: Settings → Privacy and security → Cookies and other site data.
• Firefox: Settings → Privacy & Security → Cookies and Site Data.
• Safari: Preferences → Privacy → Manage Website Data.
• Edge: Settings → Cookies and site permissions → Manage and delete cookies.

Note: Disabling essential cookies may impact certain interactive functionalities such as contact forms, OTP verification, or tracking portals on the website.

Cookies are retained for different periods depending on their type:

• Session cookies — deleted when you close your browser.
• Persistent cookies — retained for up to 12 months unless you clear them manually.
• Analytics cookies — usually retained for up to 26 months as per Google Analytics standards.

We may update this Cookies Policy periodically to reflect technological changes or regulatory standards. All operations are coordinated centrally from our headquarters at VPO Gurera, Tehsil Siwani, District Bhiwani, Haryana — 127046, India.

If you have any questions regarding our privacy or cookie practices, reach out to us: